Webinar: Behind the Build: Quarterly Product Recap & What’s Next

Speakers

Richard Melick, Head of Marketing at Synqly

Steve Ericson, Co-Founder, Chief Product and Technology Officer at Synqly

Introduction

Richard Melick:
Hello everyone. My name is Richard Melick, and thank you for joining us today for our webinar, Behind the Build: Synqly’s Quarterly Product Update and What’s Next.

Before we dive in, a couple quick housekeeping notes:

• This webinar is being recorded.
• The recording will be hosted on YouTube and on our website.
• If you have questions during the webinar, please use the Q&A box.
• If we don’t get to your question live, we’ll follow up afterward.
• You’ll also receive a follow-up email with the recording, transcript, and any relevant links or resources discussed today.

I’m Richard Melick, Head of Marketing here at Synqly, and joining me today is Steve Ericson, co-founder of Synqly and the technical lead behind the platform.

Steve Ericson:
Hey folks. Excited to be here.

About Synqly

Richard Melick:
For those who may not be familiar with Synqly, we are on a mission to become the universal connection standard for security and IT.

We’ve built a unified API and data orchestration layer that helps vendors deliver integrations their customers need.

If you’re running a product, engineering, or marketing team, integrations are one of the most important ways to differentiate your product. Integrations help:

• Accelerate sales cycles
• Reduce churn
• Increase customer stickiness
• Improve overall product adoption and value realization

Our unified API allows vendors to connect once and gain access to an entire ecosystem of supported products.

For example, if you’re an identity provider and need to integrate with SIEM platforms, you don’t have to build separate integrations for every SIEM vendor. You connect once to Synqly’s unified API and gain access to all supported SIEM providers in our ecosystem.

We recently surpassed:

• 100+ products supported
• 800+ APIs managed

We are focused specifically on cybersecurity and IT operations. We are not a generic integration provider.

Our customers are reporting up to 90% savings in the time and cost associated with building and maintaining integrations.

Quarterly Platform Expansion

New Integrations and Providers

Steve Ericson:
A large part of what Synqly does is continually expand the platform.

That means:

• Supporting new use cases
• Adding integrations with new products
• Building partnerships
• Maintaining and testing integrations continuously

This quarter represents the largest list of new providers and integrations we’ve added since starting these webinars over a year ago.

New Category: Endpoint Management

Steve Ericson:
One of the newest categories we launched is Endpoint Management.

This category focuses on products that manage endpoint device policies, including:

• Patch levels
• Required applications
• Device posture
• Remediation workflows
• Generic device information

Customers asked for the ability to:

• Query device posture
• Perform remediation actions
• Access endpoint application inventory

Initial providers include:

• Automox
• Jamf
• Microsoft Intune

We’re especially excited to continue expanding this category based on customer feedback.

New Category: Email Security

Steve Ericson:
We also introduced a new Email Security connector category.

These integrations focus on:

• Email threat detection
• Threat querying
• Remediation actions
• Audit log access

Initial providers include:

• Mimecast
• Microsoft Defender for Office 365

Additional providers will continue to be added based on customer demand.

Cloud Security Updates

Steve Ericson:
Cloud Security continues to be one of our fastest-growing categories.

We’ve invested heavily in AWS integrations, including:

• AWS Security Hub
• EventBridge support
• CloudTrail integration

EventBridge support enables asynchronous retrieval of findings in the way AWS recommends.

We also added support for:

• Upwind
• Wiz

Google Security Command Center support is also nearing release.

Application Security (AppSec)

Steve Ericson:
AppSec continues to be a major focus area for us.

Recent additions and updates include:

• Tenable Web App Scanner
• Upcoming Veracode support
• Expanded data mapping and filtering improvements

We’re continuing to work closely with customers to refine the connector and support evolving AppSec workflows.

Richard Melick:
As a former AppSec product marketer, this category is especially exciting to me.

The need for SBOM visibility and software supply chain security continues to grow rapidly across both IT and security teams.

Identity Updates

Steve Ericson:
Identity remains one of our most popular connector categories.

Updates include:

• Expanded Workday capabilities and mapping
• Continued improvements to Google Workspace integration
• More granular policy support to align with least-privilege access models

Coming soon:

• AWS IAM support
• Additional HRIS and identity provider integrations

EDR Enhancements

Steve Ericson:
EDR continues to be one of our top-used connectors.

We’ve expanded support for:

• NinjaOne endpoint detection capabilities
• Provider-specific query support
• Advanced query passthrough functionality

For example, SentinelOne has a very powerful proprietary query language. While it’s impossible to unify every advanced query capability across every vendor, we now allow customers to send provider-native queries directly where needed.

We also introduced a new Threat Notes feature for CrowdStrike.

This allows vendors to:

• Add enrichment data
• Contribute contextual intelligence
• Surface vendor insights directly inside EDR consoles

We plan to expand this capability across additional EDR providers.

Vulnerability Management

Steve Ericson:
Vulnerability Management remains one of our top three most-used connectors.

Recent updates include:

• Axonius support within Vulnerability Management
• Expanded NinjaOne integrations
• Updated Qualys API support following vendor deprecations

One major value Synqly provides is ongoing maintenance.

When vendors deprecate APIs or change functionality, Synqly handles the migration and maintenance work so customers don’t have to.

Richard Melick:
That maintenance component is incredibly important.

Integration development itself is often the easiest part. The real challenge comes from:

• Maintaining vendor relationships
• Monitoring API changes
• Continuous testing
• Supporting long-term compatibility

That operational overhead is a major part of the value Synqly provides.

Asset Management Updates

Steve Ericson:
Within Asset Management, we expanded support for:

• NinjaOne
• Device creation and updating workflows
• Armis enhancements

Many customers want the ability not only to query assets, but also to create and update device information directly through integrations.

We’re continuing to expand those capabilities provider by provider.

Microsoft Sentinel Integration

Steve Ericson:
One of the most exciting developments this quarter is our deeper integration with Microsoft Sentinel.

Synqly is now available through Microsoft’s Content Hub marketplace.

This significantly simplifies:

• Deployment
• Configuration
• Connection into Sentinel

The integration has received strong engagement and positive feedback from Microsoft.

Richard Melick:
This created immediate value for one of our customers.

They were originally facing:

• A year-long integration timeline
• Extensive development work
• Partnership approvals
• Testing requirements
• Marketplace onboarding

By working with Synqly, they were able to complete the process in weeks instead of a year.

If your team is looking to integrate into the Microsoft ecosystem or marketplace, Synqly can help accelerate that process significantly.

Google Security Ecosystem Partnership

Steve Ericson:
We are also now a certified partner within Google’s security ecosystem.

This partnership validates:

• Our integration quality
• Our data mapping approach
• Our alignment with OCSF standards

We’ve invested heavily in expanding and refining our data mappings across SIEM providers and broader OCSF compatibility.

SIEM Updates

Steve Ericson:
We also added:

• Full bidirectional Datadog integrations
• Swimlane integration support
• Expanded alert query capabilities across SIEM providers

We spent considerable time improving:

• Data mappings
• Alert normalization
• Cross-provider query consistency

The result is a much stronger and more consistent SIEM integration experience.

Core Platform Enhancements

Service Accounts and Error Handling

Steve Ericson:
On the core platform side, we introduced:

• Service account identity support
• Improved authentication and authorization error handling
• Better provider configuration troubleshooting

These improvements are part of a broader long-term initiative focused on platform usability and operational reliability.

Synqly Embedded

Steve Ericson:
Embedded deployment continues to be a very popular option for customers.

By default, embedded images refresh every 90 days to ensure customers stay current with the latest integration updates and maintenance.

We also introduced new licensing flexibility for highly regulated environments such as:

• FedRAMP
• Restricted enterprise deployments

This gives customers more flexibility around deployment lifecycle management.

MCP and AI Agent Support

Steve Ericson:
We continue expanding MCP support to cover:

• New connectors
• New capabilities
• AI agent integrations

MCP enables natural language queries to be translated into Synqly API calls.

This is an incredibly powerful capability for organizations building AI-driven workflows and automation.

If you haven’t explored MCP yet, we strongly encourage you to reach out and learn more.

Closing Remarks

Richard Melick:
Thank you everyone for joining us today.

If you’re attending Falcon 2026 in Las Vegas later this year, Synqly will be sponsoring the event. We’ll have some exciting product announcements and demos to share there.

You’ll receive:

• The webinar recording
• The transcript
• Additional follow-up resources

You can also visit Synqly’s website to view our growing list of integration partners and capabilities.

If you’re an existing customer and need a new integration, please reach out through your customer success channel.

Thanks again for joining us.

Steve Ericson:
Thanks everyone. Have a great day.