PARTNER
PagerDuty
Ticketing
PagerDuty empowers teams to detect, respond to, and resolve incidents quickly, minimizing downtime and impact. PagerDuty's real-time operations platform integrates with monitoring tools to automate incident management.
Integration Use Case
Manage Ticket Comments
Manage comment threads within security tickets, enabling creation, removal, and listing of analyst or system-generated notes for collaboration and auditability.
Access Security Ticket Notes
Maintain internal notes within security tickets, allowing creation and deletion of analyst annotations to support investigation tracking and context sharing.
List Project Notes
Access available project configurations to support ticket categorization, routing, and workflow integration.
Manage Tickets
Create, retrieve, update, and querie security tickets to support case tracking, workflow automation, and incident resolution.
Resources
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