PARTNER

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Torq

Ticketing

Partner Support

Torq provides a no-code security automation platform that empowers SOC teams to mitigate alert fatigue, false positives, and staff burnout. Torq's AI-driven workflows streamline threat detection and response.

Integration Use Case

Manage Comment Threads

Manage comment threads within security tickets, enabling creation, removal, and listing of analyst or system-generated notes for collaboration and auditability.

Access Security Ticket Notes

Manage analyst notes within security tickets, enabling creation, editing, and deletion of internal annotations for tracking and context.

Access Internal Notes

Access internal notes, project configurations, and remote field metadata to support ticket context, categorization, and dynamic form population.

Create and Manage Security Tickets

Create, retrieve, update, and querie security tickets to support case tracking, workflow automation, and incident resolution.

Resources

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